Powerful features to grow your business

    Everything you need to collect feedback, manage reviews, and build a reputation that drives growth.

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    No credit card required · 7-day free trial

    01

    Comprehensive feedback collection

    Collect feedback through every channel your customers already use.

    Multi-channel feedback collection

    Reach customers by email, SMS, WhatsApp, QR codes, or embedded forms.

    Customizable feedback forms

    Branded forms with your colors, logo, and tailored questions for each customer segment.

    Smart routing

    Send positive feedback to review sites and negative feedback to your team for resolution.

    NPS, CSAT, and CES surveys

    Measure satisfaction with industry-standard metrics and track improvement over time.

    Customer journey mapping

    Track feedback across the entire journey to spot strengths and opportunities.

    Feedback analytics

    Turn feedback into actionable insights with analytics and sentiment analysis.

    In-moment feedback

    Capture feedback at critical touchpoints while the experience is still fresh.

    02

    Streamlined review management

    Monitor, respond to, and showcase reviews from every platform in one dashboard.

    Unified review dashboard

    Monitor and respond to reviews from Google, Facebook, Yelp, and 50+ platforms in one place.

    Review response templates

    Answer common reviews faster while keeping a personal touch.

    Review alerts

    Instant notifications for every new review so you can respond promptly.

    Review widgets

    Showcase your best reviews on your website with widgets that update automatically.

    Competitor benchmarking

    Track your reputation against competitors and set goals to outperform them.

    Review generation

    Turn happy customers into positive reviews with a streamlined request flow.

    Review insights

    Spot trends and themes to learn what customers love and what needs improvement.

    03

    Intelligent automation & AI

    Automate routine tasks and turn customer feedback into actionable insight.

    Smart review request timing

    Send review requests at the optimal moment to maximize response rates.

    Automated email campaigns

    Sequences that nurture customers and drive reviews, with detailed performance analytics.

    Automated social media posting

    Share your best reviews across your social channels automatically.

    AI response suggestions

    AI-drafted review responses that keep your brand voice.

    Smart tagging

    Auto-categorize feedback by topic, sentiment, location, or custom tags.

    04

    Essential business tools

    Run your entire reputation strategy — teams, rewards, analytics, and white label.

    Team leaderboards

    Motivate your team with leaderboards that track individual and team performance.

    Reward and gift campaigns

    Incentive programs that encourage customer feedback and loyalty.

    Advanced analytics and competitor insights

    Detailed reputation reporting, benchmarked against your competitors.

    White label solutions

    Offer reputation management under your own brand with a fully customizable platform.

    Seamless integrations

    Hola Stars connects with the tools and platforms you already use.

    GoogleFacebookYelpZapierSalesforceHubSpotMailchimpShopifySlackZoomStripeWordPress

    Ready to transform your reputation?

    Join businesses using Hola Stars to collect feedback, manage reviews, and grow their reputation.

    Book a Demo

    No credit card required · 7-day free trial